To order your purchase :
- Click “Add to cart” button on the products you wish to purchase.
- Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
- You can either choose to checkout as a guest or register an account on the Checkout page.
- You’ll need to confirm your shipping address and billing address.
- Based on your shipping address, a shipping fee will be calculated and displayed on the total.
- Next you’ll need to choose your payment method.
- Click “Place Order” to complete the order.
Lunavie offers various kind of Payment Methods as shown below :-
1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
Via Ipay88 (Visa or Mastercard / Internet Banking)
2. Invoice / Cheque / Offline Bank Transfer
Account Name : CAELY (M) SDN BHD
Bank : MAYBANK
Bank Account : 008065606223
Bank : CIMB
Bank Account : 8004765920
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total amount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : info@lunavie.com
Note: Your purchased products will not be delivered until we have this confirmation.
Log-in your account → Click on “Addresses” tab or “Account details” tab → Edit your account information and Shipping address here.
- Click on “Lost Password?” and fill your email that used to register the account in the box.
- Click Reset Password.
- A link will be sent to your email. Once you have received the email, click on the link and you will be able to choose a new password for your account.
Yes, only if the order is still on processing status.
- Just go to “My Account” -> click on “Orders” tab -> Click “Cancel Order“
- Orders that are in shipping or completed can not be canceled.
Delivery usually will takes about 2 to 3 working days
Sorry that we’re unable to clear your doubts in the F.A.Q page. Please kindly send us an email to info@lunavie.com or submit a form on Contact Us page for us to clear your doubts.