Lunavie is the most trusted brand in nursing and maternity intimate apparel as our technical expertise have 35 years of experience. We provide products that are thoughtfully designed for fit, hygiene comfort and support. Our mission is to continue look for ways to innovate our products, while always listening to the personal needs of our customers – who are as unique as the garments we craft.
Our products are made in line with international specifications and have passed the various test standard including Ultra Fresh from Thomson Research Associates Inc. from Canada and standard 100 by OEKO-TEX® from Switzerland.
Prompt and reliable deliveries
(with online tracking number provided), covering entire Malaysia and 220 countries that FedEx or DHL delivers
We accept convenient payments
via all major Credit Cards, Paypal, iPay88, Online Banking in our secured shopping environment
Email response in within 12 hours or less
Gift packing available upon request
7 days hassle-free return
We regret that Returns and Refunds cannot be accommodated. However, we will gladly accept any request to exchange that is made within 7 days from the date of receiving your items, which is subject to confirmation with us either by email or telephone. The following guidelines apply:
Exchanges cannot be accepted on worn, soiled, stained or washed merchandise
Items to be sent back to us with their original packaging, in a re-sellable condition
Discounted / special priced items are final sales and will not be eligible for exchanges
Exchange Items should be sent to us at Customer’s own cost.
Delivery fee for the replacement items is to be borne by the customers.
For replacement items of lower value, cash voucher will be given to the customer for the excess amount, which can be used by the customers for their future purchases with us. For replacement items of higher value, customers will need to pay for the difference.
We regret that we cannot be responsible for loss or items damaged on the way back for an exchange. Please pack your returned items properly to ensure that items do not get damaged in transit and register/insure them if sending by normal post.
We reserved the right to decline the returned items if the above requirements are not fulfilled.
Please return your purchase to the following address: Caely (M) Sdn Bhd No 47-2, Jalan Radin Anum, Bandar Baru Sri Petaling, 57000 Kuala Lumpur.